2022年11月1日

共享数据显示成本与业务规模,中断每小时花费超过150万美元的大型企业BigPanda, AIOps事件相关的领导和自动化,公布的一份新报告的结果题为“现代故障:成本、成因和对策,“这发现IT停机的平均成本是12913美元每分钟。产生与企业管理协会(EMA),该报告还发现它停机成本之间存在一种相关性,一个组织的规模,随着企业拥有超过20000名员工失去25402美元的平均每分钟由于中断,翻译超过150万美元每小时。”多年来一直是一个不受都市传奇,IT停机的成本是每分钟5600美元,但我们的研究显示,它实际上是两倍多,”说雷斯尼克,在BigPanda联合创始人兼首席执行官。“最终,这强调的重要性最小化中断在前端和行动迅速纠正他们如果他们确实发生了。尤其是在面对经济不确定性和IT人才短缺,今天的数据验证是多么必要的组织采用AIOps频繁的风险较低,耗时且昂贵的停机。“停机成本增加与公司规模,而研究发现它停机平均花费12913美元,实际成本取决于许多变量。例如,对于1000 - 2500名员工的企业,它中断成本平均每分钟1850美元。但这个数字跃升至8424美元每分钟5000 - 10000员工的商业活动。公司越大,越有风险时中断。大公司需要考虑诸如潜在收入风险,可以影响的人数,甚至相关费用的可能性,处罚或行政诉讼。“即使它中断成本平均规模较小的公司,他们可以更大,中小企业往往更少的资源来恢复业务的影响,”雷斯尼克说。 Related Posts Outages Disrupt Customers, Teams and Revenue In the era of digital transformation, organizations are laser-focused on minimizing disruptions to customer and user experiences. Therefore, it’s no surprise that the No. 1 concern for IT executives and leaders when it comes to outages was business disruption, at 55%. Outages force ITOps, NOC and DevOps/SRE teams into a reactive posture and can waste precious hours or even days. Again, it’s no surprise that the impact on employee productivity followed closely at 54.7%. Finally, in digitally transforming enterprises, apps and services are responsible for a growing share of revenue; survey respondents are clearly feeling the pain with 43.3% citing lost revenue as an important element of the cost of an outage. When it comes to the length of significant outages, 22% of respondents said they last fewer than 30 minutes, while 40% said they typically last between 20 minutes and an hour. Another 22% said they can last up to two hours, while 9% said two to four hours, 5% said half a day or more, and just 2% said a day or more. The BigPanda/EMA report is based on responses from 300 global managers, directors, vice presidents, and executives at businesses in the North America, EMEA and APAC regions. Companies were evenly distributed across those ranging in size between 1,000 employees through 20,000-plus employees in a wide mix of industries.